Refund policy
Returns & Refunds Policy
Last updated: April 13, 2026
At Slot Strategies, we want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return subject to the terms below.
Return Window
Returns are accepted within 14 days of delivery.
Eligibility for Returns
To be eligible for a return, items must be:
- Unused and unworn
- In original condition
- Returned in original packaging, if applicable
Non-Returnable Items
The following items are not eligible for return:
- Items that have been worn, washed, altered, or damaged after delivery
- Items returned outside the 14-day return window
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method.
Original shipping charges are non-refundable unless the return is the result of our error or a defective item.
Exchanges
If you need to exchange an item, please contact us at slotstrategies@gmail.com before sending anything back.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible at slotstrategies@gmail.com so we can help resolve the issue.
How to Start a Return
To start a return, email us at slotstrategies@gmail.com with your order number and reason for return.
Contact
Slot Strategies
Adam Pope
13205 Mira Sol Drive Unit B
Bakersfield, CA 93314
slotstrategies@gmail.com